Phoenix Auto Repair

Some of the friendliest people around!

A year ago, my friend noticed one of my taillights was out, so I went to Honest-1 to have it replaced. They took care of it on the spot, and charged me nothing at all; said they were happy to help me out. I've since gone back for oil changes and tire rotation--every time, the mechanics and manager were friendly, up front about pricing, and truly honest about what my car needed or didn't need. That last thing is what prompted me to write a review today. My son bought his first vehicle, a 1980 GMC Jimmy for barely more than what it would have cost for the seller to have sold it for parts. It's definitely a fixer-upper, and we found out that it was not even going to pass emissions to get it registered. Needs a transmission, body work . . . it's going to be quite a project. We brought it to Honest-1 for their opinion. They spent a full morning going over the Jimmy, and gave us a very detailed list of what was going to need to be fixed. Here's the amazing part: I was fully prepared to spend at least $500 to do the first big job that I figured I'd need to do to get past emissions . . . and these guys wouldn't take my money. They gave me alternate advice, which got me what I needed for the time being, and charged me nothing. They even tightened belts and topped off fluids FOR FREE, just so my son would be on the road a bit more safely while he saved up enough money for the big job (transmission!). Their parting words: "Just stay safe, and call us when you're ready. We'll be here when you need us." No upselling me into a part or job that I didn't need or couldn't afford, no pressure, no guilt. These are guys who really care about customer service, and in an age of "make a buck, no matter what," that's unbelievably refreshing. These will be our mechanics for life.

I have had several cars with multiple issues going on. I took my first one there by recommendation of my brother, who had a great experience there. They always dealt with my issues in a quick, professional, and concerned fashion. My last issue was a 'check engine' light on a Ford Escort. It is an older model with an antiquated diagnostic system. They figured out the problem, and fixed it....but the best thing was, they knew I was on a very tight budget, and suggested a plan that would work for me financially, logistically, and timing wise. They even suggested ways for me to SAVE money! I have found them to be very trustworthy, very professional, and genuinely concerned. My thanks to all, and my future business is yours.

I went there for the first time. They were very friendly and answered all my questions about my car. I will refer friends to come here too. It is great to have this type home town service in such a large city.

I've taken my cars to Honest-1 for various reasons and have never been disappointed with the quality of work, customer service, price, and overall experience. Their free wi-fi allows me to work while my car is being serviced, so I don't have to sweat if I come in on my lunch break. The staff is beyond courteous and makes sure to do the right thing. On my most recent visit, I heard the manager tell a customer that it would cost around $1500 to fix their car, and rather than insist on the repairs, he suggested that the customer sell the car instead of having it fixed, sacrificing the sale and doing the right thing. I am glad I took my cars here, and Honest-1 will be my first stop for automotive service from here on out. Also - the cookies are delicious.

The best place to get work done on your vehicle. I've taken my car a couple times and I've had no complaints. And prices are great!

I came to Honest-1 in an emergency situation. They took immediate care of my car, drove me home, picked me up in the morning and had the car ready for me immediately. Best of all they didn't take advantage of the situation in terms of cost. They charged me a very fair and reasonable fee for the service they provided (both in terms of auto care and customer service). This is certainly the type of team I will continue to work with and trust with my car(s). In terms of physcial location, you rarely see this cleanliness and professionalism at an auto dealership, let alone a service center!!! Real top-notch!

I just tried out Honest One and I thought everything was great. Their customer services was outstanding and the mechanics made sure I knew exactly what they were fixing. The place is super clean and is loaded with the latest technology. I was happy with the service.

Timely service at an affordable price. I should have started coming to you guys a year ago. I'll send you all the business I can! Thank you!

From the initial call to picking up my car Honest-1 was more than exceptional. Fast, friendly knowledgeable staff, and good honest work is what you will receive by utilizing Honest-1 Auto Care. First impressions are the determining factor on whether or not you utilize a service and with the one I received from Honest-1 I will be coming back.