We are OPEN and here to support our communities.
View our update to Honest1 customers regarding COVID-19 here.
Family-Owned and Operated

Phoenix Auto Repair

(602) 404-6785
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 7:00 AM - 5:00 PM
Honest-1 Auto Care Paradise Valley
12621 N Paradise Village Parkway W.
Phoenix, AZ 85032
5

Everyone was very helpful. I was told up front what it would cost and there were no surprises. The car was ready exactly when promised!

5

Surprisingly nice waiting room, friendly and helpful staff, they leave a cookie in your car

5

I have been taking my care here for years and so has my family. Tracy and crew are awesome with their top notch customer service and HONEST car service. The prices can’t be beat! They truly live up to their name!!

5

It was a great experience with Honest-1. They took my car even when i called for the appointment on the same day . Honest-1 fixed my car and they called me when it was ready. It was a totally smooth experience.

5

Excellent service , honest and efficient.

5

Always professional and friendly...... Being trust worthy and honest makes it an easy choice...I would recommend Honest to anyone.

5

I am so happy I decided to take my car here! I was looking for a mechanic that would take a look at my older car and honestly tell me if 1) it was worth keeping or 2) I would just be throwing money away and 3) if it WAS worth keeping, what they recommended. Matt and Erik were absolutely awesome! They were a pleasure to deal with, showed me a list of recommendations with clear and reasonable prices. They helped me decide on a course of action and the next day my car was done. I will DEFINITELY be using Honest-1 from now on! Car repairs are never fun...but so nice to know I have a place I can trust when I need them!

5

this is a business with total honesty and integrity. I will never take my car any place other than Honest-1 Auto Care. I can trust their recommendations without reservation and know that I'm getting a very fair price. The service is professional, courteous and above all, trust worthy!

5

As usual my experience with bringing my car in for a spring check up was the very best. Although they found a rather expensive problem to fix, I am very pleased they found it for me and fixed it right away. It could have been devastating if not fixed right away. I am so much faith in Tracey, Matt and even Adam who drove me home and picked me up again. I always recommend them to my friends and a few have gone there and were also very pleased with their service. A good auto shop is very hard to find these days and they live up to their name of being honest. So thank you for the great service.

4

EDIT: The company called and refunded the shop fees in order to increase my trust and regain our business. That was very much appreciated. My husband and I have been customers for around 4 years and we finally woke up to how screwed we were really getting. This past visit, I had an appointment at 9:00. They didn't even begin looking at my car until near 12:00. They came up with a laundry list of things to be done, when it turns out I only needed one thing to pass the state inspection. We called around and I found a lot of lower prices elsewhere, but we would have had to pay the inspection fee again to someone else so we decided to have honest 1 do the work needed to pass. They gave us a price for the day of ge work, and it was around 65$ more when I went to pick it up. They not only charge a large amount for labor, but then make you pay disposal fees and "shop fees". That isn't in life's in your 90$ an hour of labor? I asked the guy about it and he said he would take it off of my bill since I was told a much lower price before agreeing to the work. Instead, what he did was honor my coupon. I believe that they should have fixed their wrong and gave me my coupon, which is what I thought they were doing. I got tired of arguing and just left. Let me tell you, I will not be back.

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Honest-1 Auto Care Paradise Valley (602) 404-6785 For Assistance.