5 2/18/2011

I brought my 2001 Explorer in for an air conditioning and fan issue. The crew at Honest-1 did what their name states - they honestly told me what needed to be fixed now and what could wait. The end result was a repair was done to correct my A/C problem at a very reasonable price and the vehicle was ready as promised - in a short amount of time. I highly recommend Honest-1 and in particular this location near Paradise Valley Mall. Great work guys!

5 11/3/2010

This business is also open on Saturdays from 9-6pm in addition to Monday thru Friday 8am-6pm.First of all, the placemarker on the map to the right is wrong.  This business is on the WEST side of Paradise Valley Nall, near JC Penney and Target, next to Krispy Kreme.By a twist of luck, I found this auto repair and service shop at Paradise Valley Mall, located next to the Chevron Car Wash, across the street from REI and Target.  They serve Paradise Valley, Northeast Phoenix and Scottsdale.They saved me $2000 on my older automobile's transmission by taking the time to find out what was actually wrong with it and fixing it for a very reasonable price instead of just replacing it.  The owner, Lyle, is a former GM troubleshooter from Ohio.  He really cares about his work and his customers, and so does the shop manager Darren.  It is very gratifying and reassuring to find an honest and competent auto repair shop with great employees who are personable and know their stuff.  An important part of business success and customer satisfaction is the ability to develop good communication and a positive ongoing relationship with a customer.  These guys are excellent with that.I just moved to the Phoenix area and will be using this shop as my auto mechanic and service shop.  I've recommended them to several friends and neighbors.  They're the best!  Check them out!

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